We're here to help

Questions about booking, your account, or partnering with us? Send a message and our team will get back to you usually within one business day.

Send us a message

Fill out the form below and we'll get back to you shortly.

Email us

support@elzahabytelemedcare.com

For account and booking help

Live chat

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Quick answers, right on the site

Partnerships

For hospitals & clinics

Onboard your team at scale

Response time

We typically reply within one business day. Urgent medical concerns should never wait please contact your local emergency services.

Operating regions

🇳🇬 Nigeria🇪🇬 Egypt

Before you write

How do I book an appointment?

Search for a doctor, pick a same-day or future slot, and confirm. You can consult by video, phone, chat, or in clinic.

Do you support my insurance?

We work with major insurers in the regions we operate. Add your plan during search to see in-network doctors.

How is my data protected?

All data is encrypted in transit and at rest, aligned with HIPAA, GDPR, and NDPR. You can export or delete your records anytime.

I'm a doctor, how do I join?

Create an account and choose the doctor path. Once your license is verified, you can set your fees and availability.